Veterinary Viewfinder Podcast

• When Home Isn’t Safe: What Every Veterinary Professional Should Know About Domestic Violence

  This week, Dr. Ernie Ward and Beckie Mossor sit down with Elizabeth Watson and Jane Allen Wilson from the North Carolina Victim Assistance Network for one of the most important conversations in veterinary medicine. Domestic violence affects far more veterinary professionals than most realize, yet it remains one of the least discussed workplace safety issues. Research shows that an estimated 1 in 5 women will experience some form of violence by a partner in their lifetime; chances are, someone listening is facing it right now.  Through candid discussion, the guests explain how to recognize warning signs in colleagues, clients, and even animal patients. They describe how abusers often isolate victims and use pets as tools of control, why victims hesitate to seek help, and what veterinarians and managers can do when they suspect abuse. The episode explores the practical and legal steps clinics can take, from safety planning to protective orders, to safeguard team members and their clients. This episode challenges the profession to view domestic violence as both a personal and a workplace concern, urging listeners to foster safer and more supportive veterinary environments. If someone needs confidential support, whether they need help right away or want to have someone to talk to and process with and process privately and safely, they can call, text, or chat with someone here: The National Domestic Violence Hotline: https://www.thehotline.org/ Additional resources, support, and information can be found here: - NCCADV - North Carolina Coalition Against Domestic Violence - North Carolina Victim Assistance Network: https://nc-van.org/ - National Coalition Against Domestic Violence: https://ncadv.org/do-you-think-youre-being-abused - National Network to End Domestic Violence: https://nnedv.org/get-help/more-information/ - Directory of each state and territory's state domestic violence coalitions: https://nnedv.org/content/state-u-s-territory-coalitions/ #VeterinaryPodcast #VetMed #VetClinicLife #DomesticViolenceAwareness #SupportSurvivors #SafeWorkplace #VeterinaryLeadership #MentalHealthInVetMed #VeterinaryWellbeing #VetMedStrong #DVAM2025

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• U.S. Pets Are Being Exposed to Pepper Spray: A Conversation with Steve Dale

  This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, are joined by Chicago-based journalist and certified animal behavior consultant Steve Dale to discuss a surprising and underreported issue: pets incidentally exposed to pepper spray and tear gas in U.S. cities. While these cases are rare, they present serious challenges for veterinarians and pet owners alike. The hosts and Steve examine how dogs and cats can become unintended victims of crowd-control chemicals, either through direct exposure or residual contamination on fur, clothing, or outdoor surfaces. Dr. Ward emphasizes the increased risks associated with brachycephalic dog and cat breeds, even to limited exposure to the agents. They explore the respiratory, ocular, and skin effects of these agents and discuss practical treatment approaches, from immediate decontamination and eye irrigation to managing inflammation and secondary infections. Steve shares recent examples from Chicago and other communities where pets experienced mild to moderate symptoms after being caught near chemical dispersals. The discussion also highlights the importance of client education, protective measures, and emotional support for both owners and veterinary teams responding to such events. Ultimately, this episode blends clinical insight, public awareness, and compassion, reminding listeners that preparation, not panic, is the best defense when the unexpected reaches the exam room door. LINKS www.stevedale.tv https://www.cdc.gov/chemical-emergencies/pets/response.html#:~:text=1.,helps%20remove%20any%20leftover%20chemical #VeterinaryPodcast #VetMed #VeterinaryCommunity #PetSafety #ChemicalExposure #VeterinaryPreparedness #TearGasExposure #PepperSprayAwareness #VeterinaryLeadership #AnimalWelfare #SteveDale

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• Veterinary Transparency Isn’t Terrifying: What the U.K. CMA Report Means for Clinics and Clients

  This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, examine the U.K. Competition and Markets Authority’s (CMA) 2024 report—a document shaking up global veterinary medicine. The CMA’s findings on pricing, ownership disclosure, and consumer trust have sparked heated debates across the profession. Ernie and Beckie explain how the CMA found clients often don’t know who owns their vet clinic, leading to confusion about costs and care. They discuss the agency’s recommendations for mandatory transparency, including requiring clinics to clearly display ownership and pricing for services such as cremation or after-hours care. Beckie highlights the public’s growing frustration with hidden fees and the pressure this places on front-desk staff, while Ernie connects the dots to corporate consolidation trends in the U.S. and Australia, where similar oversight may be on the way. Both hosts agree that transparency shouldn’t be feared—it’s a chance to rebuild client trust and showcase the value of high-quality veterinary care. This episode challenges veterinary leaders to shift their mindset: transparency isn’t a threat, it’s an opportunity. If you’re a clinic owner, technician, or manager wondering what this report could mean for your practice—or your clients—this is the episode to hear. #VeterinaryPodcast #VetMed #VetClinicLife #VeterinaryTransparency #CMAReport #PriceTransparency #CorporateVetMed #GlobalVetMed #VeterinaryLeadership #FutureOfVetMed

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• Rethinking the 90-Day Rule: Building Trust, Not Probation, in Veterinary Teams

  What does your clinic call the first 90 days of employment? A probationary period, onboarding, or something else? This week on The Veterinary Viewfinder, Dr. Ernie Ward and Beckie Mossor, MPA, RVT, challenge one of the most ingrained (and, according to our hosts, outdated) terms and concepts in veterinary employment: the “90-day probation.” Dr. Ward and Beckie unpack the emotional, legal, and psychological implications of labeling new hires as being “on probation.” They explore how the language itself can erode trust, safety, and belonging, especially for veterinary technicians and support staff who may already feel undervalued. Citing insights from thought leader Amy Newfield of Vet Team Training, they argue that onboarding should be a process of mutual trust-building and skill development, not testing or punishment. The discussion moves beyond terminology to the real heart of the issue: leadership mindset. Should employers still rely on a fixed 90-day cutoff, or should they focus on continuous feedback, structured onboarding, and open communication from day one? Whether you’re a clinic owner, manager, or new hire, this episode will change the way you think about the first 90 days, transforming it from a probationary “trial” into the foundation of a lasting, supportive workplace culture. #VeterinaryPodcast #VetMed #VetClinicLife #VetTeamTraining #Onboarding #EmployeeEngagement #PsychologicalSafety #ContinuousFeedback #HealthyWorkplace #VetWellbeing #CultureOfTrust

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• Celebrating Veterinary Technicians: Purpose, Pathways, and the Power of Giving Back

  This week on The Veterinary Viewfinder, hosts Dr. Ernie Ward and Beckie Mossor, MPA, RVT, celebrate National Veterinary Technician Week and the fifth anniversary of the Veterinary Giving Tree, a grassroots initiative helping veterinary professionals in need. But beyond celebration, this conversation digs into what meaningful recognition really looks like, and how the profession can sustain it. Beckie reflects on the origins of the Giving Tree during COVID and how it’s become a lifeline of generosity in tough times. Together, she and Dr. Ward discuss this year’s NAVTA Vet Tech Week theme: “Pathways to Success”, exploring the many routes vet techs now take, from clinical care to education, leadership, and industry roles. They emphasize the growing need for advocacy, state-level engagement, and professional membership to ensure credentialed technicians continue to advance. The episode also challenges clinics to think beyond “pizza parties” and performative gestures, urging genuine appreciation through membership support, CE opportunities, and personal acknowledgment. Ultimately, this episode is a heartfelt celebration and a powerful call to action: to honor the past, empower the present, and invest in the future of veterinary technicians everywhere. NAVTA — National Veterinary Technician Week: https://navta.net/national-veterinary-technician-week Veterinary Industry Giving Tree: https://www.veterinarygivingtree.com #VeterinaryPodcast #VetMed #VetTechLife #NationalVetTechWeek #VetTechAppreciation #VetTechStrong #VeterinaryGivingTree #KindnessInVetMed #CompassionFatigueAwareness #VetMedCommunity #VeterinaryProfession

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