Scaling Health in India: Digital Systems, AI, and Human-Centric Care (Sabine Kapasi)
In this episode of Faces of Digital Health, host Tjasa Zajc speaks with Dr. Sabine Kapasi, a physician, UN strategist, and founder of a Enira Consulting focused on bridging policy, tech, and clinical practice.
The discussion explores the evolving landscape of healthcare in India, touching on digital transformation, rural access challenges, innovative diagnostics, and the role of AI. India’s large population, digital payment infrastructure, and widespread smartphone adoption are unique assets in transforming care delivery. However, gaps in infrastructure, rural clinician availability, and systemic fragmentation remain hurdles. Dr. Sabine emphasizes the importance of human-centered care, especially in the context of AI adoption.
Topics covered:
Current Public Health Challenges in India
Rise in infectious diseases during monsoon
Double burden of NCDs and communicable diseases
Vaccination Success
Polio eradication and near-universal childhood vaccination
Demographics & Governance
Young population
Strong centralized governance aiding digital health
Digital Infrastructure
UPI adoption
Smartphone saturation in rural and urban areas
Healthcare Delivery Landscape
High access to medications but low access to diagnostics
Urban-rural doctor imbalance
Role of frontline workers
Role of Technology
AI in CDSS
Mobile diagnostic kits
Digital ID (ABHA) and EHR integration
Telemedicine and eSanjeevani platform
Barriers to Digitization
Over 10,000 HIS vendors
Lack of mandated digital infrastructure
Provider reluctance due to tax implications and informal payments
Innovation in Diagnostics
Liquid biopsy alternatives for early cancer detection
Scalable, low-cost rapid tests suited for Indian climate
The Human Element
Importance of human touch in healthcare
Health as a community-driven concept
Future Opportunities
GenAI in clinical training and diagnostics
Insurance as a digital health accelerator
Localization of clinical trials and precision medicine