Scam Secrets

WhatsApp is part of our daily lives – and criminals know how to weaponise that trust.In this episode, Shari Vahl and the team hear how a devastatingly simple trick handed the keys for a Scam Secrets listener's WhatsApp account to a scammer. Along with expert linguist Dr Elisabeth Carter and former criminal Alex Wood, Shari finds out what the hacker did next - and how an old friend was tricked into handing over money.As ever, there will be red flags waving to show you what to watch out for - and essential tips from our guest expert to keep your account secure.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY

You might be on the lookout for work - so when a message arrives with a job offer, the timing is perfect. This is what happens to the people who are drawn in by the fake recruitment text scam that has been bombarding people's phones.Shari Vahl, Dr Elisabeth Carter and Alex Wood hear how one man was lured in with promises of payment for simple tasks - then trapped in a cycle of payments and false earnings, even unwittingly becoming a money mule for the criminal pretending to be his boss. Just to ramp up the psychological pressure, his 'co-workers' were also in on the act.The Scam Secrets team will dissect the criminals' methods, revealing what lies behind this extremely common and seemingly innocuous text message. And they'll wave their red flags so you can safely steer clear of what could turn out to be a very expensive job offer.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY

You've just been scammed. The red flags didn't work this time and criminals have stolen your money. Your mind's all over the place. Will you ever see that cash again? In this special episode of Scam Secrets, Shari Vahl and a cast of experts walk you through the process so you know your rights. She'll point out the factors that improve your chances of a refund - as well as the dreaded circumstances that could mean your money is lost forever. And they'll walk you through the crucial steps you should take as soon as you realise what has happened, because the actions you take in the aftermath can have a big impact on getting your money back. For this episode, Shari is joined by David Geale, executive director of the Payment Systems Regulator, Richard Daniels, head of fraud at TSB and Paul Hampson, director at CEL Solicitors.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY

You've probably got the scam Winter Fuel Payment text at least once. You might well have ignored it. But what happens when the criminals hit the jackpot, the circumstances fit, and you try to take up the offer?That's what happened to Peggy - and in this episode her experience is analysed by Scam Secrets regulars Shari Vahl, Dr Lis Carter and Alex Wood.With the help of a convincing but very fake website, a one time passcode trick and the mind games that scammers deploy, the criminals wanted to go on a shopping spree on Peggy. But just as they were getting ready to splash her cash, an unexpected plot twist scuppered them.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY

A phone call from the police out of the blue. You want to help. Who wouldn't?Scam Secrets returns with the chilling story of an audacious scam that reached all the way to the doorstep of its victims. Jane and Neville were so convinced they were part of a police operation that they handed over their life savings - more than £670,000 - to criminals behind a scam known as courier fraud.Fraud investigator Shari Vahl, criminal language expert Dr Lis Carter and former criminal Alex Wood analyse the tactics used - the fake emergency call, the mind games and the relentless contact - to lift the lid on how the criminals did it.Along with guest expert DCI Jon Hodgeon, they'll raise their red flags to highlight the things you can watch out for - so you'll know whether the police officer you're talking to is a criminal in disguise.PRESENTER: SHARI VAHLPRODUCER: TOM MOSELEY