Havard's Raffaella Sadun on why it's so hard to become a Frontier Firm
The journey to becoming a Frontier Firm requires leaders to reimagine every aspect of their organization—quickly and without a playbook. Harvard Business School's Raffaella Sadun joins host Molly Wood to explore what makes a Frontier Firm, why reskilling is so hard, and how leaders can build cultures that thrive on experimentation and human–AI collaboration. Discover actionable strategies for navigating uncertainty, driving transformation, and empowering every employee to become an AI-enabled inventor. WorkLab | Subscribe to the WorkLab newsletter
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Pascal Bornet on deploying agents to hone your competitive edge
Agents can become essential team members at any organization—if they're deployed thoughtfully. In this episode, Pascal Bornet joins host Molly Wood to share practical frameworks for helping leaders design and implement agentic AI, run high-impact pilots, and build the human skills—creativity, critical thinking, and social authenticity—that set Frontier Firms apart. Bornet is a coauthor of the recent book Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life. Show Notes: WorkLab | Subscribe to the WorkLab newsletter
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How to turn AI-first vision into business reality
The AI-first future of business is coming into focus, and it's time for every firm to become a Frontier Firm—a human-led, AI-operated org that buys intelligence like it's electricity, deploys it across workflows, and compounds it like interest. The burning question for leaders: How do we get there? The latest season of the WorkLab podcast will light the way, kicking off on October 29 with Pascal Bornet, coauthor of Agentic Artificial Intelligence: Harnessing AI Agents to Reinvent Business, Work and Life. WorkLab Subscribe to the WorkLab newsletter
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Microsoft EVP Rajesh Jha on leading with courage in the AI era
Rajesh Jha is Microsoft's EVP of Experiences + Devices, which means he oversees a wide range of products, from Microsoft 365 productivity tools and Surface devices to Copilot. Jha played a pivotal role in integrating AI into the company's offerings, and he joined the WorkLab podcast to share insights on navigating the complexities of becoming an AI-first organization. He also offers actionable advice on how leaders can adapt and compete while bringing their teams (and customers) along. WorkLab Subscribe to the WorkLab newsletter Click here to watch and subscribe to WorkLab on YouTube. Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft
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The Estée Lauder Companies' VP Kalindi Mehta on Leveraging AI Agents for Consumer Insights
The beauty industry is massive, fast-paced, and hard to predict. There are 20,000 brands worldwide, and microtrends can spread around the globe in hours. That's the challenge facing Kalindi Mehta, Global VP for Consumer Foresight Strategy and Predictive Analytics at the Estée Lauder Companies. In the latest episode, she lays out how AI is transforming her industry, and explains how the technology can help all companies be more agile, improve their decision making, and reimagine their workflows. WorkLab Subscribe to the WorkLab newsletter Microsoft Podcasts – Stay connected, informed, and entertained with original podcasts from Microsoft
AI is changing the way we work at an unprecedented speed. How can business leaders stay ahead of the curve and champion emerging technologies to benefit themselves and their teams? On WorkLab, we talk to experts about the work trends you need to know today—from how to use AI effectively to what it takes to thrive in a digital age. Join host Molly Wood as she explores the science of work and ingenuity.
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