Evidence-Based Management

• Ask the experts

  This episode was recorded live with three evidence-based management experts, Denise Rousseau, Rob Briner and Eric Barends, answering and discussing questions sent in by teachers and students of the subject. During the disucssion, we touched on many aspects of evidence-based management, including:Starting with basic principles rather than complex frameworks makes evidence-based management accessible to busy professionalsProblem identification is the most critical and often overlooked step in the evidence-based management processAI tools can support evidence-based decisions but require specific prompting and critical evaluation of outputsEvidence-based management works best as a team sport where colleagues help identify each other's blind spots - including biasesRather than trying to build a whole evidence-based culture, start with your sphere of influence and share evidence supportivelyBuilding evidence-based practices requires social networks of support within and outside organizationsIf you have questions about evidence-based management that you'd like addressed in future episodes, please send them to us. We're planning to make "Ask the experts" a regular feature of the podcast. Host:Karen PlumGuests:Eric Barends - Managing Director, Center of Evidence-Based ManagementDenise Rousseau, H J Heinz University Professor, Carnegie Mellon University, Pennsylvania, USARob Briner, Professor of Organisational Psychology, Queen Mary University of London; Associate Research Director at Corporate Research Forum Contact: Eric Barends, Managing Director of the Center for Evidence-Based Management 

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• Module 15 Building the capacity for evidence-based management

  This episode accompanies the last module of the course – module 15, which is all about building an evidence-based management capacity in organisations. There are 3 levels – you as an evidence-based manager; your colleagues who you can influence and guide in evidence based approaches; and the skills, practices and processes in your organisation.We hear from several experts about ways to build on what you’ve learned, and how others have approached the development of evidence-based practices in their organisations, including the CIPD, the professional HR body, about how it promotes this practice among its membership.And you’re never alone, there are always others forging a path in evidence-based management who you can reach out to, learn from and share with.Host: Karen Plum Guests:Eric Barends, Managing Director, Center for Evidence-Based Management Denise Rousseau, H J Heinz University Professor, Carnegie Mellon UniversityJonny Gifford, Senior Researcher, CIPD, the professional body for HR and people development with a worldwide community of 160k membersDavid Creelman, CEO of Creelman Research and an expert of HR strategy, analytics and learningStefanie Nickel, Global Head of Diversity & Inclusion, pharmaceutical manufacturer Sandoz, part of the Novartis GroupSteven ten Have, Partner TEN HAVE Change Management & Professor of Strategy and Change at VU University AmsterdamFind out more about the course here:   https://cebma.org/resources-and-tools/course-modules/ 

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• Module 14 Assess - evaluate the outcome of the decision taken

  This episode accompanies Module 14 of the course, which is about evaluating the outcome of the decision we’ve taken or the solution we implemented. This is the last stage of our evidence-based management process and is vital to ensuring that we learn from what we’ve done. Assessing outcomes is vital, because otherwise, how do we know if what we did was effective, and how can we learn and develop our approach to decision making?  Did we capture a baseline before the decision was implemented? And was the decision implemented as planned? If we assess outcomes without these two, then conclusions could be very suspect.We continue our case study of the large trial at pharmaceutical organization Sandoz (part of Novartis Group), and find out how the D&I interventions were assessed. Denise Rousseau's 2020 paper: Making Evidence based organisational decisions in an uncertain world  After action review paper: https://www.cebma.org/wp-content/uploads/Guide-to-the-after_action_review.pdf Host: Karen Plum Guests:Eric Barends, Managing Director, Center for Evidence-Based Management Denise Rousseau, H J Heinz University Professor, Carnegie Mellon UniversityStefanie Nickel, Global Head of Diversity & Inclusion, pharmaceutical manufacturer Sandoz, part of the Novartis GroupAdditional speaker, courtesy of CIPD: Niamh McNamara, Global Head of People & Organisation, Novartis Find out more about the course here:   https://cebma.org/resources-and-tools/course-modules/ 

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• Module 13 Apply - incorporating evidence into decision-making

  This episode accompanies Module 13 of the course, which is about incorporating evidence into the decision making process. Is the evidence appropriate for our situation (is it generalizable). Can we (and should we) action  the evidence? And what are the practical aspects associated with using the evidence that we’ve gathered? The real world is messy and complex, so there are many things to take into consideration.We share real world examples  from professional HR body CIPD, Creelman Research and a large trial at pharmaceutical organization Sandoz (part of Novartis Group), which shows not only the power of capturing stakeholder experiences, but the value of keeping interventions simple and practical.  Host: Karen Plum Guests:Eric Barends, Managing Director, Center for Evidence-Based Management Denise Rousseau, H J Heinz University Professor, Carnegie Mellon UniversityJonny Gifford, Senior Researcher, CIPD, the professional body for HR and people development with a worldwide community of 160k membersDavid Creelman, CEO of Creelman Research and an expert of HR strategy, analytics and learningStefanie Nickel, Global Head of Diversity & Inclusion, pharmaceutical manufacturer Sandoz, part of the Novartis Group Find out more about the course here:   https://cebma.org/resources-and-tools/course-modules/ 

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• Module 12 Aggregate - Weigh and pull together the evidence

  This episode accompanies Module 12 of the course, which is about how we bring together the various sources of evidence that we've gathered.The purpose of taking an evidence-based approach is to reduce uncertainty in our decision making, looking at likelihoods and probabilities to guide our thinking and discussions. The use of Bayes rule and Bayesian thinking are explored, so that we continue to protect ourselves from falling prey to bias (particularly confirmation bias), but that we consider alternative explanations for the evidence that we found - if our initial belief is either true or false.The use of probabilities isn't something our brains take to easily, so there is some challenge inherent in this approach, but it is simply an extension of the overall evidence-based management approach, where we look at each type of evidence and consistently question whether it is trustworthy, robust and reliable. Once we reach the 'aggregate" stage, it's time to ask how likely is it that the claim or hypothesis we are investigating is true (or false).Further reading / sources mentioned during the episode:Michal Oleszak - "On the Importance of Bayesian Thinking in Everyday Life"Daniel Kahnneman - "Thinking Fast and Slow"Nate Silver - "The Signal and the Noise"Host: Karen Plum Guests:Eric Barends, Managing Director, Center for Evidence-Based Management Denise Rousseau, H J Heinz University Professor, Carnegie Mellon UniversityAdditional material with thanks to:Julia Galef - President and co-founder of the Center for Applied Rationality - YouTube videos Find out more about the course here:   https://cebma.org/resources-and-tools/course-modules/ 

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