FranklinCovey On Leadership

As leaders reset priorities for a new year, Todd Davis argues that progress doesn’t come from chasing trends—it comes from applying timeless principles with discipline. Drawing on three decades at FranklinCovey, Davis explains why Begin with the End in Mind and Put First Things First remain foundational for leaders navigating silos, hybrid work, and rising employee expectations. He challenges the idea that generational differences fundamentally change leadership, making the case that people still want the same things: trust, meaning, growth, and recognition. The conversation also explores why private victory must precede public victory, how weekly planning builds credibility, and why feedback only works when leaders make it safe to tell the truth. Listen now to revisit the leadership fundamentals that still drive results.   Level up your leadership and make every message count with proven communication strategies. Download our guide: From Misunderstood to Magnetic: A Leader’s Guide to Clear Communication. https://resources.franklincovey.com/c/tlg-misunderstood-to-magnetic?x=j4G37p&lb-mode=overlay   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Conflict is unavoidable at work—but avoiding it is often the bigger risk. Amy Gallo, bestselling author and Harvard Business Review expert, reframes conflict as a leadership advantage rather than a failure. She explains why resolving tension at the lowest level builds trust, how leaders accidentally undermine team culture by stepping in too soon, and why “feeling good” is the wrong metric for a successful difficult conversation. Drawing on research, real workplace scenarios, and her book Getting Along, Gallo offers practical guidance for navigating passive-aggressive behavior, insecure managers, and high-stakes disagreements. The conversation challenges the instinct to prioritize harmony over honesty and makes a clear case: teams that handle conflict well are stronger, more resilient, and more effective. Listen now to learn how to turn workplace tension into progress.   Gain insight into your conversation style and learn how to navigate conversations authentically and effectively with our Difficult Conversation Assement: https://resources.franklincovey.com/c/tlg-difficult-conversati?x=j4G37p&lb-mode=overlay   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Trust is not a soft value—it’s a force multiplier. Drawing on decades leading elite military units and advising global organizations, Gen. Stanley McChrystal argues that excessive controls, approvals, and safeguards are often signs of distrust—and they quietly cripple performance. In this conversation with Will Houghteling, McChrystal unpacks how trust is built through repeated interaction, proven competence, and shared context, not slogans or policies. He explains why modern organizations must replace rigid hierarchies with shared consciousness, how leaders can empower faster decision-making without losing accountability, and why underinvesting in leadership development carries long-term costs. From battlefield lessons to boardroom realities, this episode challenges leaders to rethink how trust, communication, and character drive execution at scale. Listen now to explore what it really takes to lead effectively in complexity and uncertainty.   Climbing the leadership ladder isn’t just about strategy—it’s about connection. Strengthen your communication skills with our latest guide: From Misunderstood to Magnetic: A Leader’s Guide to Clear Communication. https://resources.franklincovey.com/c/tlg-misunderstood-to-magnetic?x=j4G37p&lb-mode=overlay   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776

Former Procter & Gamble CEO AG Lafley explains why enduring performance depends on treating even the most established business as an “eternal restart”—constantly innovating, pruning distractions, and staying grounded in real customer behavior rather than stated preference. Drawing on decades leading one of the world’s largest consumer companies, he outlines how organizations can sharpen strategic choices, build ambidextrous cultures, and simplify management systems to execute with consistency. Lafley also details P&G’s shift toward open innovation, its rigorous process for exiting underperforming categories, and the leadership behaviors required to create competitive advantage at scale. Listen now to explore how leaders can refocus resources, empower teams closest to the customer, and cultivate innovation that actually reaches the market.   Everyone agrees that leadership matters. But in the rush of competing priorities—in the whirlwind of data, deadlines, and deliverables—it’s easy to lose sight of just how much it matters. Download our new guide, Where are all the Great Leaders, to learn more: https://resources.franklincovey.com/c/tlg-where-are-all-the-great-leaders?x=j4G37p&lb-mode=overlay   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776  

Bestselling author and workplace equity expert Minda Harts outlines the seven trust languages from her book Talk to Me Nice and explains why trust must be treated as a daily leadership practice—not a corporate initiative. She shares how transparency, acknowledgment, security, and follow-through shape whether teams feel respected and safe enough to contribute their best work. Harts also challenges leaders to examine power dynamics, close expectation gaps, and recognize the influence middle managers hold in shaping culture. Minda shares data connecting trust to productivity, retention, and reduced anxiety, and offers practical ways to rebuild trust even in organizations facing uncertainty. This conversation will teach you how to build trust through clearer expectations, better communication, and consistent follow-through.   Across industries and institutions, leadership is being hollowed out by scandal, short-termism, and a dangerous obsession with optics over integrity. Download our latest insights report, Where are all the great leaders?, and seize opportunity in an era of erosion: https://resources.franklincovey.com/c/tlg-great-leader-insight-report?x=j4G37p&lb-mode=overlay   FranklinCovey’s world-class learning solutions—delivered Live-Online, On Demand, or Live In-Person—are designed to build exceptional leadership skills and enrich your culture at every level of your organization. To learn more, email us at [email protected], visit franklincovey.com, or call us at: 1-888-868-1776