SPEAK LIKE A CEO

• 304: How to Build an Elite Team that Delivers. Dr. Vanessa Druskat

  If your team is smart, talented, and experienced – but still isn’t performing as they should – this episode is your wake-up call. Because the problem isn’t your people… it’s the norms driving how they interact.Today, you’re going to learn how to build team emotional intelligence on demand — the kind that unlocks trust, psychological safety, and fast alignment. If you want to lead a top 1% team, this is the playbook.In this must-listen episode, Oliver is joined by Dr. Vanessa Druskat, organizational psychologist, long-time collaborator of Daniel Goleman, and co-author of The Emotionally Intelligent Team – one of the most important leadership books of the year.We unpack why focusing on individuals is no longer enough, how to embed emotional intelligence into your team’s daily habits, the 3 essential norms that separate average teams from extraordinary ones, and how to measure and improve your team’s EQ, starting now.Vanessa offers a science-backed, deeply practical framework to create high-performing, human-centered teams – even in high-pressure, fast-changing environments.⏰ CHAPTERS00:00 - Introduction01:33 - Meet Dr. Vanessa Druskat & The Power of Team Emotional Intelligence04:25 - Why Individual EQ Isn’t Enough for Teams07:20 - The Relationship Between IQ and EQ10:09 - What Should Leaders Look for When Hiring?13:09 - The Three Essential Team Norms15:46 - Norm 1: Building Belonging & Trust19:22 - Norm 2: Creating Shared Purpose & Direction22:11 - Norm 3: Reaching Outside the Team25:20 - Is Team EQ Catching On?28:18 - How to Measure and Improve Team EQ31:00 - The Impact of Leadership and Culture Change34:00 - The Future: AI, Teams, and Emotional Intelligence37:00 - Vanessa’s Best Communication Advice39:00 - Wrap Up & Where to Learn MoreEnjoy the episode! Leave us your comments and ideas. We want to know what you think. You can find the "Team EI Quick Survey" mentioned in the episode here: https://www.vanessadruskat.com/resourcesGet your 50 Presentation Hacks from Oliver: https://eoipsocommunications.com/newsletter/ 

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• 303 How to Speak as a CEO So People Actually Listen. David Shelley

  Many leaders sound inauthentic, robotic or fake.It’s true: As a leader, it’s hard to sound authentic – to be real, relatable, and trusted. Some messages may come across as too corporate, others as too casual. The result is the same: there’s a gap between what you want to say and what your people hear. To close that gap, I’m joined by David Shelley, CEO of Hachette Book Group, one of the biggest names in global publishing, with more than 220 million books sold annually.He’s raw, real, and incredibly believable – and he shows us what authentic leadership communication sounds like at scale.Get your 50 Presentation Hacks here: https://eoipsocommunications.com/newsletter/00:00 Introduction & Authentic Leadership00:32 Open Office & Company Culture01:39 Industry Changes & Inclusivity02:27 Feedback & Growth Mindset07:54 Diversity & Changing the Story10:27 Business Growth & Pillars of Success12:14 Understanding Consumers14:50 Building Trust & Communication Channels19:23 Transparency vs. Confidentiality22:34 The Future of Publishing26:03 Advice for Aspiring Authors28:49 Leadership, Communication, and Final Advice38:35 Closing Remarks

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• 302: The Behavioral Scientist: Is Everything You Know About Leadership Wrong? Jon Levy

  Is everything we know about leadership… wrong?In this eye-opening episode, Jon Levy, behavioral scientist and bestselling author of Team Intelligence, joins Oliver to challenge some of our most deeply held assumptions about what makes a great leader – and what truly drives high-performing teams.Forget charisma and vision. According to Jon, the real reason we follow someone isn’t their MBA or their skills checklist – it's the feeling that they offer a better future. But that’s just the beginning.In this conversation, you’ll learn:Why the MBA was designed for a world that no longer exists – and what it missed entirely.How Harvard’s early leadership research was based on fake credentials.Why “super skills” (not soft skills) are the secret to influence.What makes some teams 1.6x more productive – and why “glue players” are the hidden MVPs.The science of bursty communication and why it beats Slack pings and endless meetings.How too much talent can tank a team—and why team intelligence > individual genius.Why diversity, emotional intelligence, and alignment are non-negotiable for team success.How to spot (and survive) dark personalities in your workplace.The one mindset shift every leader needs to unlock true collective genius. Jon’s insights are grounded in cutting-edge research but delivered with refreshing clarity, wit, and real-world practicality. Bonus takeaway: Learn why your best team member might not be the loudest star—but the quiet connector who helps everyone else shine.Get the “50 Presentation Hacks” Guide https://eoipsocommunications.com/newsletter/ Timestamps0:00 - Intro & is leadership all wrong?1:19 - Why the MBA is outdated3:09 - Harvard’s fake credentials6:08 - Super skills vs. soft skills13:22 - Too much talent problem16:10 - Diversity & emotional intelligence17:45 - Glue players boost teams18:32 - Bursty communication32:30 - Dark personalities at work39:55 - Unlocking collective genius

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• 301: Stop Wasting Money on Bad Communication – Celeste Headlee

  Bad communication costs businesses $37 billion a year, and chances are, it's costing you too. Celeste Headlee is one of the most watched TED speakers ever and a global authority on conversations. And today, she's going to show you how to save money by communicating better. Plus: she exposes the bad advice you’ve been given by so-called experts.Timestamps00:00 The Cost of Poor Communication01:19 The Inefficiency of Emails04:03 Mastering the Art of Conversation28:21 Switch vs. Support Responses in Conversations29:34 The Impact of Technology on Communication33:29 The Future of Communication and AI

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• 300: The Power of Saying “I’m Not That” – The Positioning Strategist . Laura Ries

  Have you ever struggled to explain what you do, or find it hard to cut through? And no, it’s not about refining your elevator pitch or polishing your LinkedIn bio. It’s about making one crucial decision: what are you not?Because in a noisy world, people don’t remember nuance. They remember contrast.Global brand and positioning strategist Laura Ries argues that the clearest way to stand out as a leader or a company is to pick the right fight. Not out of anger. Out of clarity.She’s spent decades advising global brands. In her new book Pick the Right Fight, she shows why finding your strategic enemy might be the smartest move you ever make.She breaks it down:-Why people don’t buy “better” – they buy “different”-How to become instantly memorable by positioning against something-Why trying to “stay open” often keeps you invisible- And how even something as small as a color, a word, or a tagline can anchor your entire presence.This isn’t theory. It’s about being findable in a world that forgets you in seconds.You’ll leave this episode asking a powerful question:What am I not – and what fight am I really here for?Timestamps00:18 The Power of Strategic Enemies02:12 Visual Branding & Positioning08:53 Brand Focus & Differentiation (Subaru, Tesla, Liquid Death)14:44 Personal Branding & Authenticity24:44 Reflecting on a Legacy25:16 The Evolution of Advertising and Positioning28:45 Modern Branding Challenges and Strategies48:13 Brand Extensions, Pivots & Case Studies

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