CDO Matters Podcast

Companies are handing agents real decision-making authority. Almost none of them have figured out who's accountable when the agent gets it wrong.
📌 In this episode:
Why "the business owns the data" was never a real governance strategy and why AI autonomy makes that obvious
The case for formalizing data decision frameworks into agentic decision frameworks, RACI matrix and all
Why every automated decision still needs a human name in the "accountable" column, and what regulators are already demanding
What "governance as code" really means: front-loading human judgment into system design, then codifying it to move at machine speed
💬 The takeaway: "It should be that someone ends up uncomfortable and they start asking questions — because the more questions you ask, the more thought goes into what possibly could go badly." — Kelle O'Neal
About the host + guest: Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Guest: Kelle O'Neal is CEO and founder of First San Francisco Partners.
LinkedIn: https://www.linkedin.com/in/kelleoneal/

Most data teams think they're too busy to slow down. The real problem is they're too busy taking orders to ever be seen as anything but a cost center.
📌 In this episode:
The real difference between a "product owner" and a "product manager" and why most data teams are stuck playing the former
Why Nick Zervoudis argues data democratization isn't automatically good, using a peanut-butter-aisle analogy for customer segmentation
The vendor-funded origin story behind the entire "data literacy" movement traced back to a Qlik-commissioned report
Nick's "shift left, shift right" framework for product thinking, and why you need both to serve human and AI-agent customers alike
💬 The takeaway: "If you run your organization as a service desk and an order taker, then you are a tax on the business." — Malcolm Hawker
About the host + guest: Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Guest: Nick Zervoudis is a data product management consultant, trainer, and founder of Value from Data and AI.
https://www.linkedin.com/in/nzervoudis/

Executives at the World Economic Forum in Davos are asking for data governance but the data profession wasn't in the room to answer. The gap isn't the business's understanding. It's ours.
📌 In this episode:
Why Donna Burbank found business leaders, not data teams, driving governance conversations at Davos this year
The flip from "data literacy" to "business literacy" and why the old term is judgmental
Donna's "Semantic Pedanticism Feedback Loop" and how jargon fights kill credibility in front of executives
Why "assume positive intent" isn't enough on its own. You have to assume positive intelligence too
💬 The takeaway: "We tend to sit in our own little silo and say, how come the business isn't hearing us? Because we're talking to ourselves about others." — Donna Burbank
About the host + guest: Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Guest: Donna Burbank is founder and managing director of Global Data Strategy, a firm focused on data strategy and hands-on implementation.

Every CDO is being told to make their data AI-ready. What that actually requires is a harder conversation — and this episode gets into it.
📌 In this episode:
Why vector embeddings alone aren't enough for enterprise AI — and what knowledge graphs provide that vectors fundamentally can't
How the Semantic Web's original vision for open metadata standards maps directly to what CDOs are being asked to build for AI today
Why knowledge graphs aren't as technically heavy a lift as most CDOs assume — and what a practical starting point looks like
How MDM and knowledge graphs can work together to get CDOs beyond the 360-degree view they've been chasing for decades
💬 The takeaway: "The knowledge graph is kind of a translator between natural language and the data and by that, far more people can make use of the data and ask questions across different data silos." — Andreas Blumauer
About the host and guest
Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Andreas Blumauer is SVP Growth & Marketing at Graphwise and founder of the Semantic Web Company.
🔗 Watch + full transcript: [profisee.com/podcast/making-data-ai-ready-with-knowledge-graphs-summer-replay]
Subscribe to CDO Matters Monthly → https://profisee.com/cdo-matters-community/#join-community
Follow Malcolm on LinkedIn → https://www.linkedin.com/in/malhawker/
Guest → https://www.linkedin.com/in/andreasblumauer/

Most CDOs talk about data products. Very few approach them the way a product manager would starting with customer need, validating demand, and building only what people will actually use.
📌 In this episode:
Why scalability without proven demand is a bridge to nowhere and how CDOs fall into that trap constantly
What "outside-in" product management looks like in a data function and why it changes everything about how you prioritize
How Jonathan Reeve's team at BetaNext links financial data assets to create insights clients didn't know they needed
Why influence and storytelling aren't soft skills for data leaders they're the job
💬 The takeaway: "You hold the keys to the kingdom. If you're managing data better, you've got the power to influence innovation, product direction, and where investment goes." — Jonathan Reeve
About the host and guest
Malcolm Hawker is a former Gartner analyst, Chief Data Officer at Profisee, Editor-in-Chief of CDO Matters on Substack, and host of the CDO Matters Podcast. Jonathan Reeve is Chief Product Officer at BetaNext, a financial services data company.
🔗 Watch + full transcript: profisee.com/podcast/data-as-a-product-summer-replay
Subscribe to CDO Matters Monthly → https://profisee.com/cdo-matters-community/#join-community
Follow Malcolm on LinkedIn → https://www.linkedin.com/in/malhawker/
Guest → https://www.linkedin.com/in/jonathan-reeve-5a62271/