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Fintech Takes

Alex Johnson
Fintech Takes
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  • Not Fintech Investment Advice: Alix, Narrative, Ogment AI, & SOLO
    Welcome back to Not Fintech Investment Advice, where Simon Taylor and I riff about fintech companies we're absolutely not giving investment advice on (though this one may test our willpower). We kick things off with Alix, which tackles one of the most bureaucratically brutal processes most people will ever face: settling a loved one’s estate. It’s admin + grief = chaos. Alix offers a $249 flat-fee concierge service that uses AI (plus humans) to cancel subscriptions, close accounts, and chase down deeds. It’s DTC in a space no one wants to think about until they have to (think: Chime-level brand softness meets probate-level emotional complexity). Next up is Narrative, an AI-for-compliance startup that’s not trying to do everything (just the very specific, painful thing of parsing and resolving consumer complaints). What stood out? It’s not just trained on your written policies. It learns from how your best people make decisions. In a post-CFPB, state-by-state enforcement era, that nuance might be the difference between surviving a compliance audit … or hiring 300 more people to do what one model can. Then there’s Ogment AI, which wants to be Shopify for agentic commerce. It builds MCP servers (think: APIs for LLMs) that let merchants make their products shoppable in ChatGPT, Claude, and co. But the big question isn’t tech; it’s trust. Can LLMs represent your brand voice in a way that doesn’t reduce you to “cheap and ships fast”? TBD, but Ogment is skating where the puck might go. Finally, there’s SOLO, which is kind of like a new school credit bureau. One that’s trying to standardize, store, and reuse the messy contextual data that lives outside traditional credit files. Plus, it flips the economics: lenders get paid when others reuse their verified data. It’s a trust layer disguised as underwriting tech, and its success may hinge more on old-school, squishy human partnerships than the tech. Plus, manifestations: We want the Timothée Chalamet of fintech; the operators who give a damn about striving to be the best at their craft. Often, the most profitable companies started that way and the monies followed as a byproduct of obsession with doing it right. Now that’s worth spotlighting. Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Simon: LinkedIn: https://www.linkedin.com/in/sytaylor/ Substack: https://sytaylor.substack.com   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Companies featured: https://www.meetalix.com/ https://thenarrative.dev/ https://www.ogment.ai/ https://solo.one/
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  • Fintech Takes x FairPlay Presents Model Citizens Ep 3: Compliance Officers in the Age of AI: Creating Second Line 2.0
    Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay.  With FairPlay’s Kareem Saleh (Founder & CEO) at my side, we unpack: how can banks and fintechs build fair, compliant lending systems in a time of regulatory uncertainty? In episode 3, we’re digging into compliance in the age of AI; an area that isn’t always top of mind for builders in fintech, but absolutely should be. Both of our guests today —  Chelsea Keegan (Chief Compliance Officer at Flex) and Eli Corbett (VP, Deputy General Counsel at Affirm) —  have built compliance functions inside high-growth fintech companies, either in their current roles or in the past.  So we’re taking this opportunity to learn from their experience (what they’ve seen, what they’ve learned, and how they’ve approached compliance). Together, we unpack the new realities of legal risk in fintech … and why compliance can’t just be a legal function anymore Highlights include: How you can't compliance your way out of a bad product (why product, engineering, and legal need to be in the room together, especially when building with AI) Regulators are watching your blog posts. Your marketing language might be Exhibit A in a future consent order Why nimble tech, cultural fluency, and strong governance matter more than legacy checklists or canned audits Why a fintech’s worst-case scenario isn’t the same as a bank’s (and both sides need to plan accordingly) Don’t forget to subscribe and catch the rest of Model Citizens; we’re just getting started! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Chelsea: LinkedIn: https://www.linkedin.com/in/chelsea-keegan/ Follow Eli:LinkedIn: https://www.linkedin.com/in/elizabeth-eli-corbett-1b0177130/
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  • Fintech Recap: Chase vs. Data, Congress vs. Crypto
    Welcome back to Fintech Takes. I’m Alex Johnson, joined (as always) by my partner-in-recapping, Jason Mikula. Usually, we sift through a grab bag of headlines, but not this time. There are two seismic fintech stories worth your time (both tied to data access, control, and what comes next). So that’s where we’re headed. No visit to BaaS Island this time.  Our first story: JPMorgan Chase’s proposed pricing for open banking API access is reportedly 10x what aggregators currently charge their customers. The fee isn’t just financial; it’s strategic. Payments use cases (ahem, Pay by Bank) are priced highest.  With the CFPB's open banking rule under fire (and the CFPB now switching legal sides to ask the court to toss out its own rule), we unpack what this means for consumer data access and the economics of data sharing. With Chase proposing “punitive” fees that could render key fintech use cases economically unviable, are we on the verge of screen scraping 2.0? Our second story: Congress passes the Genius Act, giving stablecoins their first real federal framework. It could be a win for players like Circle, but what does it mean for banks, tokenized deposits, and global dollar dominance? Are we just exporting U.S. monetary power through DeFi rails (and will regulators have the bandwidth to keep up)? Plus, in our Can’t Let It Go corner: Jason goes off on the ethics of betting on people’s divorces. Meanwhile, I spiral down the rabbit hole of Bill Pulte’s unhinged Twitter (where he’s on a mission to destroy FICO and get Jerome Powell fired, in ALL CAPS and random quotation marks). Enjoy! Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/  And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Jason: Newsletter: https://fintechbusinessweekly.substack.com/ LinkedIn: https://www.linkedin.com/in/jasonmikula/   Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson
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  • Fintech Takes x FairPlay Presents Model Citizens Ep 2: Credit Risk Analytics in the Age of AI
    Welcome back to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay.  With FairPlay’s Kareem Saleh (Founder & CEO) at my side, we unpack: how can banks and fintechs build fair, compliant lending systems in a time of regulatory uncertainty? In Episode 2, we’re joined by Kevin Moss (Senior Advisor at Baselayer, former CRO) and Andrada Pacheco (EVP & Chief Data Scientist at VantageScore) to explore how AI is reshaping credit modeling, and where caution is still very much required. We trace the evolution from decision trees and logistic regression to gradient boosting, cash flow data, and the emergence of AI. Along the way, we tackle the core dilemma: how to boost predictive power without losing explainability or fairness. Highlights include: Why better performance often comes at the cost of transparency (and how to bridge the gap with hybrid models) AI isn’t new in credit risk modeling; tree-based methods like CART, CHAID, and gradient boosting have been around for decades (what’s changing now is the scale, the data, and the complexity) LLMs are great for fraud, operations, and consumer education, but they’re not safe for credit decisions just yet) Fairness is expanding: Disparate impact enforcement may be fading federally, but state attorney generals and plaintiffs’ attorneys are picking up the slack. We close with a reminder: credit modeling doesn’t just need to be effective. It needs to be explainable, equitable, and defensible; especially as AI raises the stakes. Don’t forget to subscribe and catch more insights on Model Citizens in upcoming episodes! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ And for more exclusive insider content, don’t forget to check out my YouTube page. Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Kevin: LinkedIn: https://www.linkedin.com/in/kevin-moss-b032163/ Follow Andrada: https://www.linkedin.com/in/andrada-pacheco-ph-d-26731a1/ Learn more about FairPlay here.
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  • Fintech Takes x FairPlay Presents Model Citizens: Into the CFPB Void: Regulatory Free-for-All in Financial Services
    Welcome to Model Citizens: AI Compliance for Banks and Fintech Lenders, a six-part miniseries from the Fintech Takes podcast in partnership with FairPlay. In this series, I’m joined by FairPlay’s Kareem Saleh (Founder & CEO) to explore how banks and fintechs can build fair, compliant lending systems in an era of regulatory uncertainty. Episode 1 tackles one of the biggest questions in financial services today: what happens when the top federal watchdog (that was/is the CFPB) loses its bite? Joined by David Silberman (former CFPB Associate Director for Research, Markets, and Regulation) and Abby Hogan (SVP of Legal & Regulatory Affairs; ex-CFPB), we explore the vacuum left by a defanged CFPB and the new patchwork of enforcement that’s emerging in its place. Highlights include: Why 50-state compliance is the most expensive form of “deregulation” you’ve never asked for How pragmatic state regulators are becoming the new R&D lab for rulemaking since fintech innovation won’t wait What the five-year lookback really means for compliance teams (hint: regulatory whiplash isn’t a free pass to hit cruise control) Whether the CFPB could be rebuilt (and how fast the talent might come roaring back) This episode sets the stage for what’s ahead. Because the future of fair lending isn’t just about algorithms; it’s about who’s making the rules, who’s watching, who’s suing, and who’s redrawing the lines of fairness and risk.  In other words: it’s about what kind of model citizens we want our institutions (and our systems) to be. Don’t forget to subscribe and catch more insights on Model Citizens in upcoming episodes! This miniseries is brought to you by FairPlay. FairPlay is an AI enablement company for financial services. They help companies build, test, optimize, validate and govern AI models. Learn more at Fairplay.ai Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ Follow Alex:  YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos LinkedIn: https://www.linkedin.com/in/alexhjohnson Twitter: https://www.twitter.com/AlexH_Johnson Follow David: LinkedIn: https://www.linkedin.com/in/david-silberman-1143414a/ Follow Kareem: https://www.linkedin.com/in/kareemsaleh/ Follow Abby: https://www.linkedin.com/in/abbyhogan/ Learn more about FairPlay here.
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Sobre Fintech Takes

Fintech moves fast. But here at Fintech Takes, Alex Johnson and his rotating panel of guests move faster so that you can stay on top of the latest and greatest news in the industry without breaking a sweat.  Welcome to Fintech Takes—the place where fintech’s biggest nerds come to sit back, relax, and completely geek out. Join Alex and a lineup of fintech’s brightest minds as they dissect what’s happening in fintech and banking.  Each week, Alex and his guests recap the most interesting developments in fintech and explore the industry’s most pressing questions, diving headfirst into the intricate workings of some of the industry’s most ground-breaking business models and unpacking the emerging players that promise to shape fintech’s future. From riveting conversations with fintech’s most relevant operators to comprehensive recaps of the month's most compelling news stories and in-depth analyses of the latest regulatory developments, Fintech Takes is your one-stop-shop for navigating the fintech universe. Subscribe now to join fintech’s nerdiest podcast around!
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