How to make sure people truly understand you I The False Consensus Effect
We’ve all been there: a task wasn’t done, a message was “misunderstood,” or a deadline quietly slipped by. But what if the root problem isn’t poor communication — it’s the assumption that communication has already happened?In this episode, Martin Wolf and Dr. Verena Seibert-Giller dive into the false consensus effect, a well-documented psychological bias that leads us to believe others share our knowledge, expectations, or interpretations — when they often don’t.Together, they explore:– Why we overestimate how clearly we've communicated– How this bias leads to silent misalignment in teams and projects– Why leaders are especially vulnerable to it — and how it undermines delivery– The ripple effect on collaboration, trust, and organizational cultureCompact, but filled with insights from psychology and real-world examples, this episode reveals how a hidden mental shortcut shapes daily business — and what to do instead if you want clarity, accountability, and stronger performance.
Business & Psychology – hosted by author and leadership advisor Martin Wolf (The Psychology of Workplace Dynamics) and psychologist Dr. Verena Seibert-Giller (founder of the UX Psychology Lens) – explores the human side of business with clarity, science, and zero fluff.
Each episode unpacks one powerful psychological insight behind everyday workplace behavior. From team tensions to decision traps, Verena and Martin break it down with real facts, smart perspectives, and practical hacks for leaders and employees who want to understand why humans tick the way they tick – and how to work better because of it.
Real psychology. Real business. Real impact.
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