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The Honest Broker Podcast

Jared Henderson
The Honest Broker Podcast
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  • How Technology Tears Us Apart
    The Honest Broker interview series continues with a very special guest, Nicholas Carr. He is the author of The Shallows, a finalist for the 2011 Pulitzer Prize, and more recently of Superbloom: How Technologies of Connection Tear Us Apart. You can watch here or on our YouTube channel. You can also find The Honest Broker Podcast on your favorite podcasting platforms.Please support The Honest Broker by taking out a premium subscription (just $6 per month).Our conversation covers Nicholas’s turn to ‘tech skepticism,’ the fact that books like The Shallows sell a lot of copies but don’t seem to slow the adoption of these technologies, the history of technologies of connection like radio, and much more.An edited transcript of highlights from our conversation can be found below. Highlights from the Nicholas Carr InterviewFor the full interview, check out the video at the top of the page.Jared: As I looked over your career trajectory, it seems like you got to this tech skepticism fairly early. What was it that led you to this early skepticism of technology?Nicholas: I actually started writing about technology in 1999, which was the peak of the first dot-com boom. What’s going on with AI today is kind of similar to what was going on in 1999. I enjoyed computers and computer networks. But then very shortly thereafter, the whole dot-com bubble burst. A lot of people who had bought into the enthusiasm and invested their retirement savings in it lost their retirement savings. I think people are naturally enthusiastic and get naturally excited by new technologies because they’re cool and interesting. But this taught me that we need to be skeptical. And back in the early dot-com boom, people were focused only on the financial and the business side. Social bulletin boards and chat rooms and stuff were dismissed as childish. It turned out that the social effects ultimately have been the biggest change of all.Jared: I revisited The Shallows recently and thought, “Wow, Carr saw something that was going to happen.” And your book was a bestseller. But the rate of technological adoption has, if anything, increased. How do you keep going?Nicholas: I draw a distinction between people listening and people changing their behavior. Compared to when I started raising some of these concerns in 2005 or 2010, when The Shallows came out, people were were still in the grip of not only enthusiasm about the internet, but a kind of worship of Big Tech companies and their leaders. We saw them as kind of saviors that were bringing this unlimited amount of information to us. And if you look at attitudes since then, they’ve changed dramatically. I’ve never considered myself fundamentally an advocate or a crusader. I’ve seen myself as a critic, and it’s not my job to change how people live. That’s up to them.Jared: How has it changed the way that you interact with technology? Because as writers or people trying to get a message out, the internet is the option. I make YouTube videos, and some of them are very critical of what online entertainment can do to you. And of course, a common comment I’ll receive is, ‘Well, why are you on YouTube?’ And my answer is that’s where everyone is. You have to go where people are to tell them how bad things are.Nicholas: I started writing a blog back in 2005 and wrote it for almost twenty years and then switched to Substack. I’ve used the internet as a platform for personal expression for a long time, and I value it as that. On the other hand, I’m very sad that it’s eroding things like print media, because I think that’s actually a better medium to get things across. But as you say, you go to where the audience is as a writer. There’s another angle, which is that I’m writing mainly about technology, about things that I think are often having harmful effects, but I have to keep using them, because if I stop using them I’ll have nothing to write about. I have to keep researching, and researching means using the technology. So the sad fact is that even though I’m probably at this point hyper-aware of some of the negative consequences, I, too, have not really changed my behavior. I’d like to present myself as this paragon of somebody who’s figured out how to use technology productively and well, but unfortunately, I can’t do that. Jared: If you could spend decades thinking through these issues and then say ‘I’m still figuring it out,’ that might just reflect the complexity of the problem. Nicholas: It reflects the complexities of the technology, which is constantly changing, and also the complexities of human psychology. Jared: Tell me a little bit about some of the early optimism about things like radio.Nicholas: Commercial radio came around in the 1920s, but almost a century before that, we saw the invention of the telegraph, which was the first kind of electric technology. It was the first time that speech and information, human expression could move faster than human beings could carry it. The telegraph comes along and suddenly long distance communication is instantaneous. This creates huge enthusiasm — not just enthusiasm, but a kind of wonder. For the first time, it seemed like something essential to an individual human being could be separated from their physical body and have its own life. In the book, I talk about ministers and preachers talking about this as a gift from God. It becomes this sense that because we can communicate instantaneously with basically anyone around the world, then that’s going to solve all society’s problems, because all society’s problems come from a fact that people can’t talk to each other easily. Nikola Tesla said in an interview ‘I’m going to be remembered as the guy who got rid of war.’ There’s no way you would fight somebody when you can talk to them instead. And then we have Marconi, who actually does invent radio, who says something very, very similar. He says this in 1913, and of course, in 1914 World War I breaks out. Jared: Can you tell me a little bit about this concept in the book of dissimilarity cascades?Nicholas: This concept of the dissimilarity cascades, I think, is very important. Human beings have a bias to like people who they sense are similar to themselves and to dislike people who they sense are dissimilar to themselves. And what we assume is that the more we learn about somebody else, the more we’ll see how they’re like us and therefore the more we’ll like them. While our instinct to like someone is strong, our instinct to dislike another person is actually slightly stronger. When you start getting more information about somebody, as soon as you see some way that they’re different from you, some way they’re unlike you, you start to put more and more emphasis on those differences. We begin to emphasize how they’re dissimilar to us. If you wanted to design a media system that would set off dissimilarity cascades, social media is kind of precisely what you design because it encourages people to disclose as much as possible as quickly as possible about themselves. We’re sort of these buzzing, blooming individuals, and if we present ourselves like that to others, they’re going to be overwhelmed and not know how to make sense of us. Jared: We’re asking guests to recommend a book to our listeners. Maybe it’s a book everybody should read, but nobody is. Do you have anything for them?Nicholas: If people know Neil Postman, it’s for his famous book Amusing Ourselves to Death. But after that, he wrote a shorter book called Technopoly. It looked ahead to computers and the kinds of things that are online. And I think in many ways, it was even more prophetic than Amusing Ourselves to Death. It’s also a short book, so you don’t have to have a huge attention span anymore to read it.Jared: Nicholas Carr, thank you for joining us here at The Honest Broker.Nicholas: Thanks, I enjoyed it. Get full access to The Honest Broker at www.honest-broker.com/subscribe
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  • Derek Thompson on the Anti-Social Century
    Welcome to the third installment of our interview series here at The Honest Broker—also available on our new YouTube channel and Apple Podcasts. Today, I’m happy to share my conversation with Derek Thompson.Please support The Honest Broker by taking out a premium subscription (just $6 per month).When Derek came to Substack, he said he wanted to focus on three issues:* The Abundance agenda, building on the bestselling book he’s published with Ezra Klein.* Science in a way that’s both curious and skeptical.* The anti-social century. (Derek published a great piece on the subject at The Atlantic in January.)I wanted to focus on that last issue in our conversation. This intersects with issues about which I care deeply: the loneliness epidemic, alienation driven by adoption of new technologies, and the impact of AI on our lives. You can find more of Derek’s work on his newsletter. Highlights from the Derek Thompson InterviewFor the full interview, check out the video at the top of the page.Jared: Derek Thompson, thanks for joining us.Derek: It’s wonderful to be here.Jared: When you launched your newsletter, you had this nice sort of thesis statement. You said ‘I’m going to cover three topics.’ One was them was the Abundance agenda, the other was covering science in a way that’s both curious and skeptical. And then there was a third: the anti-social century. That one stuck out to me. How bad is it out there?Derek: I think many writers live with a kind of hypocrisy at the heart of their work. And I would say that my personal hypocrisy is that I’m mostly optimistic about science and technology, but I’m also pessimistic about the social changes that come with science and technology. And so in a weird way, I find myself often writing about how thrilled we should be about all sorts of advances in medical technology and biotech. I’m fascinated, by the way, with just GLP-1s and everything they seem to do. And at the same time, I find myself consistently drawn to the way that modernity changes habits and behaviors in ways I find often quite bad. I wrote this cover story for The Atlantic on the phenomenon that I called the anti-social century. And the antisocial century emerged really from one key statistic that I found in the American Time Use Survey. One of the things that they ask is, how much time do you spend socializing with other people in face-to-face communication? And the key statistic that I found is that the average amount of face-to-face socializing in this century has declined for all Americans by about 20% and for young Americans by about 40 to 50%. What I’m identifying here is the fact that in the 25 years since Robert Putnam wrote Bowling Alone there has been an antisocial quarter of a century. It touches the anxiety crisis that we see among young people. I think it changes our politics by alienating us from our neighbors. I think there are so many different tendrils that emerge from the phenomenon of the anti-social century. Jared: There’s a bit of an irony when you read Bowling Alone. He has a very optimistic chapter about the internet. When he’s writing around the year 2000, the internet is still new. And he’s like, oh, we’re going to form community networks. People are going to organize ways to go out together. They’re going to use the internet to have conversations with their neighbors.Derek: Oops!Jared: In a revised introduction to the second edition, he admits that he whiffed it. He was wrong. He thought it could maybe bring us together, especially if we created small, intentional, locally based communities. He was essentially imagining the Nextdoor app, which is of course a cesspit. No one thinks ‘Wow, I like my neighbors more because we interact on Nextdoor.’ So, I guess we could ask specifically about what the internet is doing. Because I know lots of 14-year-olds, and you’ll ask them how they spend time with their friends. And the number one answer they give is Discord. It’s sitting in voice chats rather than going out. They might watch YouTube videos and stream them live and then just talk over voice chat. Even with people who are in the same city as them! I grew up on the internet, but there was still a sense that there was your online life, but then you go and do stuff. To put it very coarsely, there’s just been this massive decline in going out and doing stuff. Derek: There’s a huge decline in going out and doing stuff. There’s specifically a huge decline in partying. This was one of the single biggest pieces I’ve written on Substack so far: ‘The Death of Partying in the USA.’ I think the way the American Time Youth Survey puts it is hosting or attending parties, social events, or ceremonies has declined something like 70% for young people. You might ask: how do you know that texting people or hanging out on Discord or playing a video game with your bros in your headset isn’t a perfect substitution for hanging out in the physical world that makes us just as happy? That’s a very complicated and rich question. I think it deserves a lot of research. But I think it’s important to put two facts next to each other. Number one: the decline of face-to-face socializing. Number two: the fact that people, and young people in particular, are not happy with their lives. I do want to point out that this incredibly important shift in the way that we are with each other in our friendships and our relationships has coincided with an absolute plummeting of life satisfaction. And one reason I think Putnam was wrong is that we aren’t ourselves on the internet. Jared: There’s an idea that I’ve been toying with more and more that one of the reasons that we’re so comfortable being mean to each other online is that it’s very easy to view each platform that you’re on or each account that you have as a different self. It’s like a completely different personality that I get to try out. You get to A/B test the self, and you don’t immediately feel the negative social consequences because you could just make another account. Where in real life, there’s no rebranding.Derek: I don’t think I’ve ever quite put it like that. Just to challenge it: I don’t really believe that most people think of themselves as being a kind of unified self in every circumstance. There’s who I am at the office. There’s who I am at home. We are different people in different circumstances. And that’s a truth that pre-exists and co-exists with the internet itself. But I do think there’s a kernel of truth in what you’re saying. I have a sense as I move throughout my day that I’m a different, I’m purposefully code-shifting and self-shifting as I move between contexts. And so I do think that you might be right that a part of what we’re putting our finger on here, a part of what makes the internet strange, is that we assume these kind of sideways identities that are related to us but not fully us. There’s a deliberate sense of performance. What I think is causing that is the distinction between one-to-one communication and broadcast. That’s always a weird thing about podcasts. When you’re having a one-to-one conversation, a real one, like if there weren’t cameras here, I would have no choice but to just focus on you. But when I’m typing into a box, where I’m holding a self-facing camera for YouTube or for Instagram, I can’t think about any other one particular person. And because I can’t focus on 1,000, 10,000, or 100,000 people at once, I’m really focused on myself. Jared: I occasionally will meet someone who’s maybe seen some of my YouTube videos, and they’ll say I’m quieter than they expected. I don’t even have a particularly large personality on YouTube.Derek: But there’s no listening on YouTube. Why would you ever make a video of you listening?Jared: Exactly. I guess if that form of communication is so unnatural, then it seems plausible to say that it’s bound to have some at least strange consequences when it becomes the dominant form of communication. When most of your communication is broadcast rather than face-to-face, how you think about communication is going to eventually shift.Derek: There are studies that have basically been done, I think at Penn Wharton, that show that if you write a letter to one person versus writing a letter that you know many people will read, the contents of that letter change. When you’re writing to a thousand people, you just talk about yourself. And so just knowing that you’re going from talking to one person versus many people makes the content of the message more focused on the self. I think you could extrapolate a finding like that to the idea that we’re moving from a more physical world to a more digital world conversation. I find that when I’m talking to other people, I’m living in their mind a lot of the time. To be in front of your phone, posting, you’re not inside of any one person’s mind. You’re often inside of your own. I do think that maybe one reason why we have rising rates of anxiety and depression is that people who are anxious and depressed are lost inside of their own thoughts.Jared: I have been wondering about the turn that people have toward forming relationships with various LLMs, with various forms that we call AI. You wrote a piece about the way that people are turning to AI for therapy. I believe the website Catholic Answers released a sort of AI priest who would give spiritual advice. Then he said heretical things, and they quickly defrocked him. On Reddit, there are whole subreddits dedicated to forming relationships with AI. So more and more we’re turning to having these very intimate conversations with machines rather than human beings.Derek: I think there’s two questions there that are both really interesting. Question number one is, why is AI so good at being a therapist? And then two, what’s the cost of turning to AI as a therapist or a friend if it seems to be working for people? My wife’s a clinical psychologist. I’ve talked to people in her program about the fact that they consider AI to be quite a talented therapist at delivering cognitive behavioral therapy in certain steps and exposure therapies. Some therapy is quite schematic, like Cognitive Behavioral Therapy. And so these are skills that I think you really could teach in artificial intelligence. Another part of being a good therapist is validation. This technology is very good at doing lots of things that therapists are supposed to do, but a great therapist is not just a professional validator. There are people who have obsessive compulsive disorder. Their compulsions are disordered. AI is not as good at telling people that their delusions are delusional, that their problems are actually problematic, that their thought patterns are actually disordered. People who get into these long conversations with LLMs end up in some cases going to the hospital because their delusions are deepened by their interaction with these technologies, not resolved or remedied by their interactions with them. A part of being a good therapist is telling your patients when they’re wrong. A part of being a good friend is telling your friends when they’re nuts. And this technology has been honed through both engineering and human feedback to be sycophantic. The problem that you’re identifying is larger than just AI as a therapist or AI as a friend. This really, I do think, is a fundamental problem with artificial intelligence, period. It can’t tell you when you’re asking the wrong question. What I see is an engine for the mass production of narcissism at scaleJared: You’ve also written on the literacy crisis in the United States or the decline of reading. Do you think that this is in any way related to your interest in the antisocial century?Derek: I do think we’re seeing the end among college students of writing as well. We’re already seeing the decline of reading. Now we’ve invented this tool whereby if you’re assigned take-home essay on anything—a book or a piece of history—you can turn to a large language model and it will essentially write that essay for you. If thinking is like pitching and throwing a baseball is practicing for pitching, what is practicing for thinking? I think it’s reading and writing. And so if we now have clear statistical and anecdotal evidence that people are reading less and outsourcing the learned skill of writing to large language models, where is deep thinking supposed to come from in the future?Jared: We’re looking for book recommendations for our audience. Do you have something for us?Derek: Philipp Blom’s The Vertigo Years. Not only is it an absolute blast to read, it is about the period of time that I consider most interesting in human history. It’s an era where so much of what we consider to be the modern world was invented. We didn’t just invent cars and planes. We invented aspirin and basketball. It’s a beautiful book in explaining essentially how these inventions made the Western world lose its mind.Jared: Derek Thompson, thank you for joining us.Derek: Thank you. Get full access to The Honest Broker at www.honest-broker.com/subscribe
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  • James Marriott on the Post-Literate Society
    James Marriott is a columnist at The Times of London and the author of Cultural Capital here on Substack. He recently published ‘The Dawn of the Post-Literate Society’, an article about the worldwide literacy crisis, which was a platform-wide sensation.The literacy crisis is one of my interests as well. I’ve previously been interviewed on the subject alongside James at UnHerd, and I’ve released multiple YouTube videos about the subject, too. So, I knew I needed to ask him to sit down for interview on The Honest Broker. Get full access to The Honest Broker at www.honest-broker.com/subscribe
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  • The Honest Broker Launches an Interview Series with Our First Guest Cory Doctorow
    This is a big day at The Honest Broker, and I have several important announcements to make.First, we’re launching a video interview series. In the coming weeks, we will share in-depth interviews with the leading thinkers and writers of our time. Our goal is simple: Smart conversations with smart people.Please support The Honest Broker by taking out a premium subscription (just $6 per month).These will be available here on Substack, but also on YouTube and other platforms. Here’s a link to our new YouTube channel—I encourage you to subscribe.I also want to introduce the host of our interview series, Jared Henderson. I’ve admired Jared’s work for a long time. He’s a philosopher by training, and a brilliant commentator on the pressing issues and leading ideas of our time. He’s also a popular YouTuber and Substacker, and is working on his debut book (entitled The Intellectual Life) for Portfolio, an imprint of Penguin Random House.I’m delighted to have him join me at The Honest Broker.Finally, I want to introduce our debut guest for the interview series. Cory Doctorow has been an incisive commentator on culture and technology for many years. But he is also a novelist, activist, blogger, web entrepreneur, and public gadfly of the highest order.Cory has a new book coming out today, entitled Enshittification, and this promises to be one of the most widely discussed topics of our time.Below is a transcript of some highlights from the interview. You can watch the interview in its entirety at the video link above. HIGHLIGHTS FROM THE CORY DOCTOROW INTERVIEWJared: We are here to talk about your new book, Enshittification, and I wanted to ask you what it’s like to be a guy who coined this term that became word of the year at several online dictionaries and has also entered internet slang so widely.Cory: It’s very exciting to have entered the lexicon of so many people. It’s not just Internet slang. It gets used in a lot of different contexts. I hear people talk about the enshittification of endocrinology and the enshittification of F1 and so on. So it’s definitely gone beyond just online services, although I coined it with a very precise technical meaning, a meaning that relates to the specific contours of how digital platforms go bad.Jared: Talk a bit about what you mean exactly by enshittification. Everyone understands, or they all sense, that the internet has gotten worse, the world has gotten worse, the technologies that we use regularly have gotten worse, but you go beyond that. It’s not just that it has gotten so bad. There’s a cycle that it follows. Could you elaborate on that?Cory: Well, look, I’m very happy for people to use this colloquially. If 10 million normies use this to just mean things get worse, and 1 million of them go figure out what I mean by that, that’s a million people I never would have reached.Platforms are the endemic form of enterprise on the internet. It’s an intermediary. It’s a business that connects two or more groups. And these platforms go bad in this very typical way. First, they’re good to end users, and they find a way to lock those end users in. And then once the end users are locked into the Roach Motel—users check in, but they don’t check out—they make things a little worse for those end users, knowing that they can’t readily leave. And the reason they make things worse for end users is not out of sadism. It’s because often the things that are good for end users are bad for business customers and vice versa. And that’s stage two. But in stage three, once the platform has both end users and business customers locked in, it can claw back all the value for itself.Jared: There’s one case of enshittification that I can discuss with anyone, and they immediately recognize it: Google search, which makes up a fairly large portion of your book.Cory: Google acquired a 90% market share for search, and they did so illegally. Everywhere you might find a search box, Google paid millions or billions of dollars to make sure that was wired into Google’s own servers. The problem with a 90% search market share, which sounds very good, is that you can’t grow it, right? Google could breed a million humans to maturity and make them into Google customers, and that would be Google Classroom, but it’s a slow process to raise a billion humans to maturity.Jared: Google would probably decide that at about age six, the product should be killed.Cory: That’s right! They go to the Google graveyard. So Google gets into a panic about not growing in search anymore. And we see this clash of these two key executives at Google. And we see this because the DOJ published the email correspondence. There’s this guy, Pragavar Raghavan, who’s an ex-McKinsey guy, and he’s in charge of revenue for Google search. Raghavan’s idea to grow Google search revenue is to make Google search worse. You’re going to have to search twice or maybe three times to get the answer you’re looking for. And that’s two or three times we can show you ads.Jared: So why don’t we talk about some of these disciplines that sort of are there originally to help prevent enshittification. You mentioned competition and regulation. There was one that you mentioned that I thought was really interesting, which was self-help.Cory: In politics and in law, self-help is a measure that you can take on your own without having to wait for a policymaker or an enforcer to act on your behalf. In the digital world, we’ve had this incredible and powerful form of direct self-help because digital technology is uniquely flexible in a way that’s very hard to maybe get your head around if you’re not like someone who is into the kind of theory of computer science.Every computer that we know how to make is capable of running every program that is valid. And what this means is that for every 10-foot pile of s**t that some platform installs in their product, there is an 11-foot dis-enshittifying ladder that you can install in your computer that goes over it. Starting in the late 90s and accelerating through this whole century, we have seen the expansion of a suite of laws, commonly called IP laws. But the best way to understand what someone in business means when they say, ‘I have some IP here’ is what they mean is ‘I have a right I’ve secured in law that allows me to control the conduct of my customers, my critics, and my competitors.’Jared: This is not limited to the purely sort of what we think of as the digital world. And that’s because the digital world is not confined to your laptop browser. Everything has a computer chip in it. Everything is being sort of filtered through some kind of app interface. So, if I want to do something to my refrigerator, it has a computer chip in it, and then it can be protected under the DMCA.Cory: GE has a charcoal replaceable filter in their fridges. Its bill of materials is about eight cents. They charge $50 for it, but they also have a 25-cent chip in it that stops you from using a generic cartridge. And bypassing that chip is a felony punishable by a five-year prison sentence and a $500,000 fine.Jared: What are the large-scale, structural solutions? Maybe give me the two-minute version of that. What would it be like if we’re going to build a better internet and a better world?Cory: Well, I’m glad you said structural. There really isn’t anything you can do as an individual. If you’re in an election where you vote with your wallet, then the guy with the fattest wallet is going to win every time, which is why rich people want us to only vote with our wallets. You have to be part of a polity. To make a structural change, you have to be part of a structure. I’ve worked for the Electronic Frontier Foundation for 24 years. We have a national network in the United States of affiliate groups called the Electronic Frontier Alliance. They work on state and local issues. That is one place where you could get started today. Go to efa.eff.org, and you can find a local group. And if you can’t find one, you can start one.Jared: Well, the last question I want to ask you is something we ask all of our guests. We’re looking for book recommendations for our audience. We’re looking for books that you think everybody should read. What’s a book you would recommend?Cory: It’s a book by Theodora Goss. She is a Hungarian-American science fiction writer, and it is called Letters from an Imaginary Country. It is extraordinarily beautifully written science fiction that is very weird, but also very accessible. She’s such a talented prose stylist; every word is like a drink of wine. And so I cannot recommend it enough. It’s from a small press called Tachyon Press, but you should be able to get it in any bookstore.Jared: As with all of our book recommendations, we’ll put that down in the description. Cory, thank you so much for joining us.Cory: Thank you. Get full access to The Honest Broker at www.honest-broker.com/subscribe
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The Honest Broker features in-depth conversations with the leading thinkers and writers of our time. It is a partnership between host Jared Henderson and culture critic Ted Gioia at The Honest Broker, a newsletter covering arts, culture, and media. www.honest-broker.com
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