In this episode, we sit down with Hugo Madeira, a leading figure in Portuguese dentistry and an innovative force in healthcare. Hugo takes us through his personal and professional journey—reflecting on the early days of social media, the challenges he's faced, the milestones he's reached, and the vital importance of self-care in sustaining peak performance.Hugo is the CEO of Clínica Hugo Madeira and GBT Clinic, as well as a respected healthcare entrepreneur. Known for combining cutting-edge technology with a profoundly human-centered approach, he leads a multidisciplinary team committed to delivering both clinical excellence and meaningful patient experiences. He’s also an international speaker on innovation, AI, and patient-centred care.You can find Hugo Madeira here:Instagram (Dr. Hugo), Facebook (Dr. Hugo), Website, Instagram (clinic), Facebook (clinic), TikTok, YouTube.We would love to hear your thoughts on this episode. Leave a comment or connect with us on social media. Your comments and messages will help us know you and our profession better so we can offer real value in return. And, if you like it, please subscribe! Follow Soft Bites on IG @softbitespodcast ( / softbitespodcast ) and follow us @mindful.dentistry & @andredolf
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Toxic Environment in a Dental Office
Why are so many dental offices toxic work environments? We are trained to fix teeth, yet when a dentist opens a practice, they must now possess the knowledge to manage staff, market, provide good customer service, etc. That’s a lot of extra responsibilities we were never trained in. Together with an already stressful profession, the result can be gossip, drama, a high staff rotation, and a very toxic environment to work in.In this conversation, we try to answer the question: How to spot a toxic dental clinic in a work interview? We would love to hear your thoughts on this episode. Leave a comment or connect with us on social media. Your comments and messages will help us know you and our profession better so we can offer real value in return. And, if you like it, please subscribe! Take a look at our Conscious Leadership Course here: https://softbites.online/Follow Soft Bites on IG @softbitespodcast and follow us @mindful.dentistry & @andredolf
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47:06
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The benefits of having a dental office manager
Having a knowledgeable dental office manager is not only good for the dental practice but also helps the dental team succeed and grow. In this episode, Jorge Adré shares his experience, and we reflect on the benefits of having a dental office manager.We would love to hear your thoughts on this episode. Leave a comment or connect with us on social media. Your comments and messages will help us know you and our profession better so we can offer real value in return. And, if you like it, please subscribe! Please take a look at our Conscious Leadership Course here: https://softbites.online/Follow Soft Bites on Instagram @softbitespodcast and follow us @mindful.dentistry & @andredolf
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44:30
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Don’t have favorites in your team
Have you ever worked for a dental clinic where a ‘work-family' environment is promoted? Or are you a dental clinic owner who encourages the internal culture of "We’re a family here"?In our Conscious Leadership Course in Dentistry, we always pointed out how this "family" culture is not the right one for a dental clinic.It seems like something of little importance. However, colleagues usually say the "work family" environment in a dental clinic is used positively, so everyone feels valued and close.However, this "work-family" culture can make it more difficult to set healthy boundaries and cause harm to both the company and employees.One of our main focuses is creating healthy work environments in dental clinics ("drama-free" clinics, as Jorge André likes to call them). A big part of the work is shifting the mentality from ‘we’re all in this together’ to ‘we’re all working towards the same purpose’. We teach you how you can implement and achieve this mentality in a sustainable way at your dental clinic.We would love to hear your thoughts on this episode. Leave a comment or connect with us on social media. Your comments and messages will help us know you and our profession better, so we can offer real value in return. And, if you like it, please subscribe! Please take a look at our Conscious Leadership Course here: https://softbites.online/Follow Soft Bites on Instagram @softbitespodcast and follow us @mindful.dentistry & @andredolf
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48:49
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48:49
Dentists Dealing With an Alpha Nurse
We all have been there; as dentists, we all get to work with an alpha nurse at least once throughout our careers. In this conversation, we try to understand the dynamics of working with an alpha nurse from the perspective of a young dentist or a practice owner.We would love to hear your thoughts on this episode. Leave a comment or connect with us on social media. Your comments and messages will help us know you and our profession better so we can offer real value in return. And, if you like it, please subscribe! Please take a look at our Conscious Leadership Course here: https://softbites.online/Follow Soft Bites on IG @softbitespodcast and follow us @mindful.dentistry & @andredolf
Manuela and Jorge André joined on a podcast to reflect on both challenges and beauty of dentistry as a profession and its impact on one's lifes, hopes and dreams.
Together they try to understand dentists' common struggles and create awareness, communication tools and emotional insights to make dentistry a fulfilling activity while making space for one´s freedom, wonder and creativity in this ride called life.
Portugal