How Trader Joe’s Broke Every Rule in Retail—Then Outsold Everyone
Trader Joe’s has no loyalty programs. No flashy ads. Stores that look like they time-traveled in from the '70s. And yet… Trader Joe’s generates more sales per square foot than almost any other grocery store in America. Why?
Today, Sammi unpacks the genius of Trader Joe’s—how a company that breaks every retail rule has built one of the most beloved (and profitable) grocery brands in the country. From decision paralysis and private-label domination to its anti-corporate vibe, cult-like fanbase, and German ownership, Trader Joe’s is proof that sometimes the most radical business model is the simplest one done exceptionally well.
Plus: Sammi explains the psychology behind limited-time products, how mystery breeds loyalty, and why treating your employees right isn’t just good karma—it’s good business.
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Here’s what Sammi covers today:
00:00 The Retail Rule-Breaker Nobody Saw Coming
01:35 How Trader Joe’s Was Built for the Over-Educated and Underpaid
04:02 From Flashlights to Fearless Flyers: The Early Days
06:18 Why Fewer Choices = More Sales
09:15 The Power of Private Label and the Two-Buck Chuck Strategy
12:50 The Real Reason You Love Their Packaging
14:07 How Trader Joe’s Built a Culture—Not Just a Store
16:34 The Anti-Influencer Marketing Model That Actually Works
19:15 Cult Products, Secrecy, and Brand Mythology
23:02 The German Empire Behind America’s Favorite Grocer
25:44 What You Can Learn From Trader Joe’s Playbook
27:10 How to Support the Show + Stay in the Loop
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21:50
Cassandra Grey (Violet Grey) on Buying Her Company Back, Finding Your Look, and the Vogue Effect
What does it take to build a luxury beauty brand that’s as cool as it is strategic? Cassandra Grey has the answer. She’s the force behind Violet Grey—the ultra-curated beauty platform that has become a tastemaker in Hollywood and beyond.
Cassandra’s playbook is not the usual one: she launched her brand, grew a cult following for nearly a decade, sold the company in 2022, and then bought it back in 2024. Today, she shares what she learned from every milestone. Cassandra explains what selling her brand taught her about business, insights from her early meetings with Anna Wintour and Gwyneth Paltrow, and how to find your aesthetic as a brand.
Here’s what Sammi covers with Cassandra:
00:00 Meet Cassandra Grey
01:30 Cassandra’s Introduction to Glamour and an Unusual Childhood
04:06 The Violet Grey Origin Story
05:20 Crafting a Business Plan Without an MBA
12:29 The Violet Code
17:31 THE Gwyneth Paltrow Phone Call
19:40 Acquisition by Farfetch
24:04 Why Delusion is Good in Business
25:56 Buying Back Violet Gray
28:02 Incubating Brands with Violet Labs
30:29 The Push into Retail
37:26 Hiring for Your Weaknesses
40:31 Actionable Tips for Finding Your Brand’s Look
44:34 How to Show Social Currency Some Love
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49:33
The Rise and Fall of Away Luggage
Away wasn’t just luggage—it was millennial wanderlust personified. Backed by $150 million in funding and powered by influencer buzz, Away rocketed to unicorn status in four years. But behind the minimalist branding and Instagrammable carry-ons was a workplace culture scandal, a global travel shutdown, and the hard truth that they were never a tech company… they were just selling suitcases.
Today, Sammi unpacks the stunning rise and near-collapse of Away: the Slack surveillance, the CEO whiplash, the overfunding problem, and the brutal reality check of pandemic-era travel. Plus, what happens when your brand is built on vibes… and the vibes shift?
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Here’s what Sammi covers today:
00:00 Away: A Millennial Success Story
01:04 The Broken Luggage Origin Story to Unicorn Status
03:33 The Marketing Magic of Creating a Must-Have Brand
04:56 Rocket Ship Growth and Market Competition
06:08 Toxic Culture and the Beginning of the End
07:54 … and Then There’s COVID
09:06 Post-Pandemic Strategies
12:43 Lessons From The Rise and Fall of Away
13:50 How to Show Social Currency Some Love
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16:46
Grant LaFontaine (Whatnot) on Building a Unicorn, Scaling with a Cofounder, and the Future of Shopping
Grant LaFontaine says the future of shopping is here— and it’s live. Literally.
Grant is the cofounder and CEO of Whatnot—a $5 billion live shopping brand that’s shaking up the traditional retail playbook and betting big on the future of social commerce.
Sammi sits down with Grant to unpack what it takes to build a unicorn; from the lesson Y Combinator taught him about working with a cofounder, to the unique way he thinks about hiring, and why user feedback is his North Star. He shares what he’s learned building in tech, what AI can and can’t do, and why a little paranoia is good for founders.
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Learn more about Whatnot here
00:00 Grant LaFontaine’s Social Currency
01:40 Understanding Whatnot and the Live Shopping Opportunity
02:48 Who Is the Whatnot Customer
04:38 Social Interactions as a Secret Weapon
11:33 The Value of Y Combinator
13:42 Finding Product-Market Fit with Funko Pop
17:29 Scaling Whatnot and Entering New Markets
19:13 The Importance of Hiring and Company Culture
26:13 Fixing Breaks and Providing User Value
26:41 Why Paranoia is an Asset in Business
29:25 Using Mistakes as Data Points
31:32 User Feedback and Product Evolution
33:39 Co-Founder Dynamics and Decision Making
37:06 Social Currency Corner
48:59 How to Show Social Currency Some Love
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54:43
The Business of Labubu and the Power of Manufactured Obsession
People are lining up at 4 AM, crashing websites, and dropping thousands on a fuzzy vinyl creature with nine teeth and a cult following. Meet Labubu: part toy, part fashion statement, part emotional coping mechanism. Born from a Nordic mythology-inspired art project and catapulted to fame by Pop Mart, Labubu has become a collector’s dream and a status symbol—thanks to limited drops, blind box buying, and celebrity fans like BLACKPINK’s Lisa.
Today, Sammi unpacks how scarcity, nostalgia, and the chaos of modern life created the perfect storm for Labubu’s rise—and what that says about the future of fandom, consumption, and identity.
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Here’s what Sammi covers today:
00:00 Labubu’s Bizarre Social Currency
01:08 Where Labubu Came From
02:55 Scarcity as a Business Plan
04:10 The Lisa of It All
05:27 What Labubu Tells Us About the State of the World (Really)
06:31 The Future of Fandom
07:22 How to Show Social Currency Some Love
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On Social Currency, Sammi Cohen unpacks the stories that are shaping business, culture and the intersection of the two. From boardrooms to Instagram trends, Sammi speaks with business leaders to connect the dots between brand, consumer and influence, so you don’t just keep up—you get ahead.
New episodes drop every Tuesday and Friday. Follow now to stay in the know.
Want more? Find Sammi on Instagram @sammicohentalks.