How to Make a Leader

We’re back with a Quick Question: one big question, one expert answer, in five minutes. 

Mike Taylor explains why learning teams often underestimate the role of attention, and how ideas from cognitive and marketing psychology can improve the way training is designed. He shares six simple attention triggers that make learning more relevant, tangible and memorable, and shows how L&D teams can move from one-off courses to campaign-style learning.
About Mike: 

With over two decades of experience as a learning consultant, Mike has been a driving force behind transformative instructional design and organizational performance. He is a Learning Consultant at Nationwide, a faculty member in Franklin University's Graduate Instructional Design and Technology program, and co-author of the book, Think Like a Marketer, Train Like an L&D Pro. His work bridges the gap between academic theory and real-world practice, equipping future learning professionals with the skills to excel in today's dynamic landscape. 

Connect with Mike here. Check out his book and his newsletter.

Building a manager development program from scratch is hard. But scaling it is harder.

Sarah Bright leads Learning & Development at Darktrace. She built a tiered manager development program from scratch, training 75% of all managers across 20 learning cohorts in two years.

She shares how her team designed a program that adapts to a fast-moving business, the core competencies that define great managers, and how to measure the real impact of leadership development.

Things to listen for:
(00:00) Welcome to How to Make A Leader
(01:13) Building the L&D function from scratch
(02:33) Getting buy-in for manager development
(03:49) The first version of Darktrace’s manager program
(05:10) Tiered manager development curriculum
(06:39) Core competencies for developing leaders
(08:31) Measuring the success of L&D initiatives
(12:20) Creating a thriving manager community
(15:26) What's next for L&D at Darktrace
(19:19) One piece of leadership advice

About Sarah Bright:
Sarah Bright is the Head of Learning and Development at Darktrace, where she leads global initiatives that support more than 2,500 employees, including scalable learning pathways, clear career progression frameworks and manager development programmes. She started at Darktrace as a Sales Operations Analyst, where identifying trends and patterns contributed to her evidence-based approach to people development.  

This analytical mindset influences how she creates systems that help people feel clearer, more engaged, and able to progress in their careers. Sarah is passionate about combining data, storytelling, and emerging learning technologies to create development experiences that empower employees to grow with confidence and purpose.
Connect with Sarah on LinkedIn. Learn more about Darktrace.

Introducing Quick Questions: one big question, one expert answer, in five minutes.

Giving constructive feedback is uncomfortable for most leaders. Amy Gallo is a best-selling author and contributing editor at Harvard Business Review who has written extensively about communication, conflict, and feedback. She explains why intention matters just as much as wording, and shares a straightforward framework that makes difficult conversations feel more grounded and productive. She also explains how L&D teams can help leaders practice feedback before the stakes are high.
About Amy: 

Amy Gallo is a workplace expert who writes and speaks about effective communication, interpersonal dynamics, gender, difficult conversations, and feedback. She is the best-selling author of Getting Along: How to Work with Anyone (Even Difficult People) and the HBR Guide to Dealing with Conflict, as well as hundreds of articles for Harvard Business Review. 

https://www.amyegallo.com/

Jonny Thomson isn’t an L&D professional. He’s someone who’s spent years figuring out how to earn learners’ attention. 

After teaching philosophy in Oxford, Jonny shifted to short-form educational content, building an audience of over two million people across social platforms. He’s spent years capturing attention, encouraging curiosity, and making learning content that resonates with his audience and followers of Mini Philosophy. 

In this conversation, he talks about microlearning as less of a format, and more of an activation tool. A tool that can capture attention and curiosity, and points learners toward deeper exploration.

If you’re responsible for designing, enabling, or influencing learning at scale, this episode will provide practical ways to use microlearning more deliberately.
Things to listen for:
(00:00) Introducing Jonny Thomson
(03:04) How to capture attention in 90 seconds
(05:31) Why learning remains human
(06:56) How to make microlearning feel natural and not forced
(07:49) Everyday moments that create authentic learning
(08:19) Three things to make microlearning succeed
(12:15) The three virtues of a successful leader

About Jonny Thomson:
Jonny Thomson taught philosophy in Oxford for more than a decade before turning to writing full-time. He’s a columnist at Big Think and is the award-winning, bestselling author of three books that have been translated into 22 languages.

Jonny is also the founder of Mini Philosophy, a social network of around two million curious, intelligent minds. He's known all over the world for making philosophy accessible, relatable, and fun.
To learn more about Jonny, check out Mini Philosophy on Substack or Instagram.
YouTube Content ID: MV0ZLFAMVUI3WWRB

Most leadership development programs look good on paper but fall short in practice. Leaders often miss the real support, core skills, and clear metrics they need to succeed.

Over the last few months, Lavinia Mehedințu, co-founder of Offbeat, spoke with over 150 L&D professionals to understand what’s working, what’s not, and how people feel about leadership development heading into 2026.

In this episode, she breaks down the findings and shares five recommendations for improving your leadership development programs. Her insights focus on what leaders truly need: practical support, clearer measures of success, and more opportunities to learn from one another.

You’ll learn:
What’s missing from our leadership development programs 
Program cocreation and the “IKEA effect”
The most effective learning modality (hint: it’s peer learning)
How to measure leadership performance with confidence

Things to listen for:
(00:00) Introducing Lavinia Mehedințu
(01:17) What 158 L&D professionals revealed about the state of leadership development
(03:52) Clear performance metrics: the challenge
(07:42) The gaps in how leaders use AI
(10:54) Creating systems that support collaboration
(13:32) Co‑creation and the ‘IKEA effect’
(18:11) Why peer learning remains a powerful tool
(20:13) How delivery and communication shape adoption
(25:03) A simple first step for measuring leadership performance
(29:06) Where L&D teams should focus next year
(30:50) Leadership advice and book recommendations
To learn more about Lavinia, check out her LinkedIn and Offbeat’s website. Check out their upcoming conference, Offbeat Fest in London in May 2026. 
Want to learn more about getting Big Think+ for your business? Schedule a call with us at https://www2.bigthink.com/request-a-demo-big-think-plus 

About Lavinia Mehedintu:

Lavinia Mehedintu has been designing learning experiences and career development programs for the past 11 years both in the corporate world and in higher education. As a Co-Founder and Learning Architect at Offbeat, she’s applying adult learning principles so that learning & people professionals can connect, collaborate, and grow. She’s passionate about social learning, behavior change, and technology and constantly puts in the work to bring these three together to drive innovation in the learning & development space.
Content ID: MV0ZLFAMVUI3WWRB